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Security & Trust

Privacy Policy

Last Updated: June 10, 2026

1. Commitment to Privacy

At OOUM AI Studio, we prioritize the protection and confidentiality of your data. This Privacy Policy describes how we collect, use, and process data when you build and orchestrate voice and chat AI agents using our platform.

2. Data Collection and Usage

We collect information that you configure directly inside the Studio to enable agent orchestration:

  • Account Details: Your name, email address, and authentication credentials when registering.
  • Workflow Configuration: Graph state, nodes, intent parameters, LLM model connections, and API integration details.
  • Agent Interactions: Inbound/outbound call logs, text transcripts, and audio recordings generated during agent runs for quality and debugging purposes.

3. API Keys & Credentials

Any third-party credentials, such as OpenAI API keys, Gemini API keys, or Google Service Account files, are handled with strict security protocols. We encrypt credential data at rest and transmit them only to verify and execute node configurations securely.

4. Data Sharing & Third-Parties

OOUM AI Studio does not sell your data. We share configurations and transcripts with third-party service providers (such as Google Cloud, OpenAI, or LiveKit) solely as required to run your workflows and process speech-to-text or text-to-speech.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the security of your agent data, please contact us at:

Email: hello@ooum.ai